Careers
Executive Assistant
On-site
Hiring
Executive Assistant
What does it take
To thrive in this role, you’ll need a blend of technical savvy and interpersonal skills. You’ll be the go-to person for client inquiries, from technical support to event coordination. A strong grasp of streaming technology and a knack for problem-solving are essential. You’ll also handle administrative tasks, including invoicing and contract management. Strong communication skills and the ability to build rapport with clients are paramount. Additionally, a willingness to learn new tools and technologies, like ChatGPT, will help you streamline processes and enhance efficiency.
RESPONSIBILITIES
- Client Communication: Respond to client emails using templates, addressing technical, content, and event-related inquiries.
- Maintain friendly and proactive communication, especially in the hospitality industry, and diffuse client frustrations.
- Technical Support: Gain foundational knowledge of streaming technology to assist with troubleshooting basic issues.
- Administrative Tasks: Issue and track invoices, follow up on overdue payments using Wave.
- Contract Management: Review and prepare amendments, quotations, and contract agreements in Wave.
- Prospecting & Meetings: Coordinate meetings during travel, using templates and prospect lists for smooth arrangements.
- Communication Tools: Use tools like ChatGPT to draft or review emails, ensuring clarity and effectiveness in client communication.
Qualification
- Bachelor’s degree in any field.
- Proven experience as an Executive Assistant or in a similar administrative role.
- Proficiency in Microsoft Office, strong organisational skills, and attention to detail.
- Basic accounting knowledge and legal experience with contracts, invoicing, and contract management.
- Familiarity with the hospitality industry, with an eagerness to learn about music and hospitality.
- Exceptional written and verbal communication skills in English.
- Tech-savvy with a willingness to learn about streaming technology and related tools.
- Ability to handle stressful situations professionally and with grace.
Our Mission
Our clients and our staff are our priority. Our mission is to be the employer of choice in the outsourcing industry, whilst delivering quality customer experiences with respect and integrity from a highly skilled, dedicated, and unified global workforce.
Our Vision
Our vision is to set the benchmark in global outsourcing by providing an exceptionally tailored and high-quality staffing solution for businesses across various industries in Australia, New Zealand, and the Middle East. Within the next five years, we aim to become the leading provider of personalised and premium outsourcing services within this region. We are dedicated to assisting your business in achieving its goals and facilitating growth, all while maintaining an unwavering focus on customer service, staff integration, and engagement.
GROW PERSONALLY AND PROFESSIONALLY
Working for us means being part of creating products that shape the future of digital industries.