Administration & Customer Support
OUTSOURCE YOUR ADMIN & CUSTOMER SUPPORT
Free your staff of low value admin and customer support tasks
Our Strategy
Our strategy focuses on delivering tailored solutions, connecting top talent, and fostering long-term client partnerships.
Need Help?
Not sure where to start? Contact us today and let’s see how we can grow your business together.
Outsource Admin and Customer Support
Focus on nurturing partnerships and strategic growth by entrusting Global Staff Network with administrative and customer support roles. Unburden your team, reduce complexities, and propel your business forward. Offshore admin support for organisation, inbox management, and project contributions, with additional assistance in social media and customer support.
Our team stays ahead of industry trends and consumer behavior, allowing us to implement effective strategies that resonate with your target audience. We handle everything from product listing and inventory management to payment processing and shipping logistics, ensuring a smooth and efficient shopping experience for your customers. Our data-driven methodologies help you understand your sales metrics, enabling informed decision-making that drives growth.
Additionally, by partnering with Global Staff Network, you gain access to specialized skills in digital marketing, SEO, and social media engagement, crucial for attracting and retaining customers in a competitive online marketplace. We can develop tailored marketing campaigns that elevate your brand visibility and engage potential buyers across multiple channels, maximizing your reach and driving sales.
Our flexibility allows you to scale your eCommerce operations as needed, whether you’re launching a new product line or expanding into new markets. With Global Staff Network managing your eCommerce needs, you can focus on your core business strategies, confident in the knowledge that your online presence is in the hands of seasoned professionals dedicated to your success. Let us be your trusted partner in navigating the ever-changing landscape of eCommerce, empowering you to achieve sustainable growth and long-term profitability.
ADMIN ROLES AND TASKS YOU SHOULD OUTSOURCE
WE MANAGE YOUR TEAM, WHILE YOU FOCUS ON YOUR BUSINESS
Uncover a wealth of benefits that will propel your business to new heights and unlock its full potential.
ADMINISTRATIVE SUPPORT
Global Staff Network provides highly trained professional office support staff who can do the administration tasks that consume so much of your time. These include:
Data Entry and Management
Bookkeeping and Accounting Support
Administration Assistant
Appointment Scheduling
Documentation Production and Record Keeping
Travel and Event Coordination
CUSTOMER SERVICE REPRESENTATIVE
Deliver exceptional customer experiences with skilled, personable and offshore customer service representatives.
Online Chat Support
Live Chat and Email Support
Technical Support
Order Processing and Tracking
Complaint Resolution
Customer Feedback Analysis
HOW IT WORKS
Partnering with Global Staff Network opens doors to the advantages of an extended offshore team. In just four simple steps, you can harness the potential of offshore resources while we handle the details. Sit back, relax, and let us drive your success forward.
LET'S TALK
Call with our team to learn your business pain points and explore roles that could support you.
RECRUITMENT
Once signed off we commence recruitment marketing, prescreening, background checks and out top candidates presented.
TALENT SELECTION
Interview your candidates to a schedule that suits you. Once happy offers are issued and contracts signed.
onboarding
We will work with your team for IT integration including login and remote access set up.
SCALE YOUR BUSINESS BY OUTSOURCING
REDUCED TRAINING AND ONBOARDING COSTS
Outsourcing relieves businesses of the burden of recruiting, training, and supervising additional personnel, allowing you to focus on strategic priorities.
ACCESS TO GLOBAL TALENT
Allow for greater diversity in expertise and perspectives, potentially leading to innovative solutions and improved business performance.
STRESS REDUCTION FOR INTERNAL TEAMS
Alleviate stress and burnout among internal teams by offloading repetitive or time-consuming tasks. This can improve employee morale, job satisfaction, and overall well-being.
ENHANCED CUSTOMER EXPERIENCE
Offer round-the-clock support, multilingual assistance, and personalised interactions, leading to higher customer satisfaction and loyalty.
IMPROVED WORK-LIFE BALANCE
Delegating routine tasks such as email management, appointment scheduling, and travel arrangements allows business leaders to reclaim valuable time back in your business.
Take the first step towards achieving your business goals. Contact us now to learn more about how outsourcing can benefit your organisation.
Our experienced team is ready to provide personalised insights and tailored solutions to suit your unique needs.