Cut Your Insurance Back-Office Costs by 70%.
Hire dedicated offshore claims processors, underwriting support, and policy admin staff — trained on US carrier systems including Applied Epic, AMS360, EZLynx, and NowCerts. Working your hours.
Your producers can't grow the book because your service team is buried in renewals, certificates, and claims paperwork.
Hiring CSRs and processors locally costs $55,000-$75,000 each. They turn over fast. Your loss ratio creeps up because claims sit in queue. Your producers spend half their day servicing existing accounts instead of writing new business.
We give your agency, MGA, or carrier a full-time, dedicated back-office team at roughly 30% of US cost. Trained on your AMS. Working your hours. Fully managed.
No agencies. No freelancers. Trusted, dedicated Filipino professionals working as a true extension of your team.
What Your Offshore Insurance Team Can Do
Build a complete back-office insurance team. Hire one role to start, scale to a full team when you're ready.
Claims Processors
First notice of loss intake, claim setup, documentation, follow-up, status updates.
Policy Admin
New business setup, endorsements, renewals processing, certificates of insurance.
Underwriting Support
Application review, risk data gathering, MVR/CLUE pulls, submission packaging.
Customer Service Reps
Inbound/outbound servicing, COI requests, billing inquiries, policy questions.
Renewals Specialists
Renewal data gathering, remarketing prep, carrier negotiations support.
Quote Preparers
Multi-carrier quoting in EZLynx, NowCerts, PL Rating, comparative rater management.
Document Processors
Carrier downloads, document indexing, exception management, AMS data entry.
Insurance Billing
Direct bill reconciliation, agency bill, commission tracking.
Why US Insurance Firms Choose GSN
Trained on US Carrier Systems.
Our team is fluent in Applied Epic, AMS360, EZLynx, NowCerts, HawkSoft, QQCatalyst, and Vertafore. We don't put generalists on your book.
Trusted by Agencies, MGAs, and Carriers
Whether you're a 3-producer P&C agency or a 50-person MGA, our model scales.
Extensive PII-Aware Infrastructure
Extensive data security: encrypted VPN, 2FA, role-based access, audit trails. Your insureds' data is protected to international standards.
Direct Founder Access
Brett and Leanne, our co-founders, accessible directly. Not an account manager.
Every Agency Is Different. So Is Your Pricing.
We tailor each engagement to your agency's specific roles, AMS, and book mix. You get a written quote within 24 hours of your strategy call — no fees, no obligation.
What's Included in Your Monthly Rate
- ✔ Recruitment & vetting (candidates trained on your AMS — Applied Epic, AMS360, EZLynx, NowCerts)
- ✔ Payroll & HR management (Philippine labor law compliance)
- ✔ IT support, hardware, and infrastructure (encrypted, HIPAA-aligned)
- ✔ Software licensing
- ✔ Ongoing performance management
- ✔ Direct founder access — Brett and Leanne, accessible to you
Start with One Processor. Scale Only When It's Working.
-
30-day satisfaction guarantee. on your first hire.
-
No long-term contract. Month-to-month with 90 days' notice.
-
Single-hire pilot. Start small. Scale to 10+ when proven.