Outsourcing has become an increasingly popular trend among businesses in recent years. With the availability of high-speed internet and advanced communication technologies, outsourcing has become more accessible and cost-effective for companies looking to reduce their operational costs while maintaining high-quality services. One of the most popular outsourcing destinations is the Philippines, known for its highly skilled workforce and affordable labor costs. Here we share why companies in Australia and New Zealand should consider staff outsourcing to the Philippines.
Access to Advanced Technologies
The Philippines has a rapidly growing technology sector, which means that businesses that outsource to the Philippines can benefit from access to advanced technologies and expertise in emerging technologies. The Philippines is home to a large number of IT and tech startups, and outsourcing to the Philippines can help companies access the latest technologies and innovative solutions to drive their businesses forward.
Access to a Large Pool of Skilled Workers
The Philippines has a large pool of highly skilled workers who are proficient in English, making it an ideal destination for companies that require professional service roles, along with technical support and back-office functions. Many Filipino workers have advanced degrees and are highly educated, making them ideal candidates for high-level roles in finance, IT, construction, creative services and other industries.
Improved Efficiency and Productivity
Outsourcing to the Philippines can help companies improve efficiency and productivity by allowing them to focus on their core competencies while outsourcing non-core functions to a trusted partner. Outsourcing can help businesses streamline their operations, reduce their workload, and improve their overall performance by allowing them to focus on the areas that matter most.
Time Zone Advantage
The Philippines is in a unique time zone, which is 2 hours behind of Australian Eastern Standard Time (AEST). This time zone advantage means that companies can extend their business hours and provide 24/7 support to their customers without having to hire additional staff or incur additional expenses.
Cultural Compatibility
The Philippines has a strong cultural affinity with Australia and New Zealand, which makes it an ideal destination for companies that require customer service or other functions that require a deep understanding of Australian culture. Filipinos are known for their friendly and hospitable nature, making them ideal candidates for customer service roles that require strong communication skills and empathy. English is widely spoken in the Philippines, making communication with staff easy and efficient. Additionally, the country’s strong cultural ties to Australia and other Western countries make it an ideal outsourcing destination for companies looking to align their operations with their home markets.
Cost Savings
By offshoring, businesses can typically cost save up to 70% on salaries than if they were to hire locally. However, the BPO industry in the Philippines pay their staff up to 200% more than they would earn in other industries. In addition, they are given more opportunity to further their education with professional development and education incentives. Outsourcing can help businesses save money on recruitment, training, and employee benefits, which can be a considerable expense for companies that hire staff locally.
In conclusion, outsourcing staff solutions to the Philippines, businesses can free up their time and resources to focus on their core competencies, increase their competitiveness, and drive growth and profitability.
To find out how Global Staff Network can help your business with outsourcing to the Philippines, book in for a discovery call with our experts. Book now.
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